We offer free shipping within Canada for orders over $150.00. Canadian orders will be shipped via Canada Post expedited parcel and should arrive within 5-10 business days.
Orders to the United States will be shipped via Canada Post small packet USA air service. International orders will be sent via Canada Post small packet international air service. Delivery time to the US and Internationally will vary from 1-6 weeks and may experience delays through customs processing.
Please note statutory holidays are not business days and will add to delivery time.
Shipping rates are calculated based pre-tax purchase values.
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To return your product, you should mail your product to: Cosy Yarns and Gifts, #206A-810 Quayside Drive, New Westminster BC V3M 6B9, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.